{"id":803,"date":"2020-08-12T11:26:32","date_gmt":"2020-08-12T10:26:32","guid":{"rendered":"http:\/\/greenboots.pt\/?page_id=803"},"modified":"2020-11-23T11:03:04","modified_gmt":"2020-11-23T11:03:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.greenboots.pt\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.4.9″ custom_padding=”0px||0px||true|false”][et_pb_row _builder_version=”4.4.9″ custom_padding=”20px||40px||false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.4.9″][et_pb_code _builder_version=”4.4.9″ custom_css_main_element=”font-weight: 300;||font-size: 11px;||letter-spacing: 1px;||text-transform: uppercase;||color: #999 !important;” locked=”off” custom_css_main_element__hover_enabled=”on|desktop” custom_css_main_element__hover=”color: #000;”]In\u00edcio<\/a><\/span><\/span>[\/et_pb_code][et_pb_text _builder_version=”4.4.9″ header_font=”||||||||” header_4_font=”|700|||||||” header_4_text_align=”center” header_4_letter_spacing=”1px” header_4_line_height=”1.5em” text_orientation=”center” custom_margin=”70px||||false|false” custom_padding=”||||false|false”]<\/p>\n

FAQ’s<\/h4>\n

Perguntas Frequentes[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.9″ custom_padding=”0px||0px||true|false”][et_pb_row _builder_version=”4.4.9″ custom_padding=”0px||100px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.4.9″][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Qual o tamanho a encomendar?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||50px||false|false”]<\/p>\n

Para saber que n\u00famero cal\u00e7a basta medir o seu p\u00e9. Para tal, coloque-o numa folha de papel branca (tem de estar em p\u00e9 e direito) e pe\u00e7a a outra pessoa que contorne a parte da frente dos seus dedos e a parte de tr\u00e1s do calcanhar com uma caneta posicionada na vertical. <\/p>\n

Com a ajuda de uma fita m\u00e9trica ou r\u00e9gua veja quantos cent\u00edmetros mede, e confira no nosso guia de tamanhos (confirme se costuma ser o tamanho que cal\u00e7a). N\u00e3o se esque\u00e7a que tem de dar sempre mais meio n\u00famero de folga para que o seu dedo n\u00e3o toque na frente do sapato ou bota.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Quanto tempo demora a minha encomenda?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||50px||false|false”]<\/p>\n

Como cada par de sapatos\/botas \u00e9 feito \u00e0 medida, quando rececionamos a encomenda, demoramos cerca de 10 dias \u00fateis, sendo que fazemos todos os poss\u00edveis para entregar antes.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Quanto tempo tenho para fazer o pagamento da encomenda?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||50px||false|false”]<\/p>\n

A encomenda fica reservada at\u00e9 48 horas, subsequentes \u00e0 data em que a mesma foi efetuada. O n\u00e3o pagamento implica o cancelamento autom\u00e1tico da mesma.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Posso receber o artigo noutra morada?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||50px||false|false”]<\/p>\n

Sim, pode. Desde que indique na \u00e1rea \u2018NOTAS\u2019 que pretende que morada \u201cX\u201d seja a da entrega da mercadoria.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Como conservar o cal\u00e7ado?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||50px||false|false”]<\/p>\n

Como usamos apenas peles naturais, existem certos cuidados a ter na conserva\u00e7\u00e3o do cal\u00e7ado.<\/p>\n

Nunca coloque o cal\u00e7ado na m\u00e1quina de lavar roupa. Se o cal\u00e7ado for em pele deve usar apenas um pano h\u00famido. Na pele em Nobuk tem de passar com uma escova adequada e tirar a sujidade que conseguir e, de seguida, pulverize com o spray impermeabilizante. Este vai evitar que o Nobuk absorva qualquer pingo que caia sobre o sapato ou bota.<\/p>\n

No uso di\u00e1rio dever\u00e1 colocar o cal\u00e7ado num local arejado depois da sua utiliza\u00e7\u00e3o e, se poss\u00edvel, coloque um enchuma\u00e7o para este nunca perder a sua forma.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#5e8d71″ custom_margin=”||25px||false|false” border_width_bottom=”1px” border_color_bottom=”#5e8d71″]Como posso trocar ou devolver um artigo?[\/et_pb_text][et_pb_text _builder_version=”4.7.3″ module_alignment=”center” custom_padding=”||||false|false”]<\/p>\n

Aceitamos a troca ou devolu\u00e7\u00e3o dos seus artigos no prazo m\u00e1ximo de 14 dias. S\u00f3 procedemos \u00e0 troca caso haja uma justifica\u00e7\u00e3o plaus\u00edvel.<\/p>\n

Depois de confirmado as condi\u00e7\u00f5es do artigo, ser\u00e1 reembolsado por transfer\u00eancia no prazo m\u00e1ximo de 48 horas.<\/p>\n

As despesas de transporte originadas pela troca ou devolu\u00e7\u00e3o ficam a cargo do cliente. Nesta situa\u00e7\u00e3o, \u00e9 apenas restitu\u00eddo o valor dos artigos, ficando assim a cargo do cliente os custos dos portes de envio.<\/p>\n

No caso de devolu\u00e7\u00e3o estar na origem de um erro log\u00edstico da GREEN BOOTS, a mesma proceder\u00e1 \u00e0 recolha do artigo, assumindo os encargos da devolu\u00e7\u00e3o, bem como os portes de envio do produto correto.<\/p>\n

Os artigos que adquiriu dever\u00e3o ser devolvidos no estado original em que os recebeu, acompanhados da respetiva fatura para a morada:<\/p>\n

<\/p>\n

RAFAELA SILVA, UNIPESSOAL LDA.
\nRua Monges de Cister, 35
\n2475-130 Benedita, PORTUGAL<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

In\u00edcio<\/a><\/span><\/span>FAQ’s Perguntas FrequentesQual o tamanho a encomendar?Para saber que n\u00famero cal\u00e7a basta medir o seu p\u00e9. Para tal, coloque-o numa folha de papel branca (tem de estar em p\u00e9 e direito) e pe\u00e7a a outra pessoa que contorne a parte da frente dos seus dedos e a parte de tr\u00e1s do calcanhar com uma caneta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-803","page","type-page","status-publish","hentry"],"yoast_head":"\r\nFAQ's - Green Boots<\/title>\r\n<meta name=\"description\" content=\"Consulte na nossa p\u00e1gina de FAQs (perguntas mais frequentes) todas as respostas \u00e0s suas quest\u00f5es sobre como comprar as suas Green Boots.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.greenboots.pt\/en\/faqs\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_GB\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"FAQ's - 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