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Privacy Policy

See our Privacy Policy

This policy covers all users who register to use the GREEN BOOTS website. Registration is not required to access the website's search functionality, but such access may be subject to certain areas as referred to in Clause 2 below. Access to the GREEN BOOTS website is free to all users.

We are committed to protecting your privacy while using our online services. To protect your privacy, we apply five principles which you can find out about below.


During the registration process, we request personal information that identifies the user and, at the same time, allows us to contact you.

To help prevent fraud, we inform you that we may conduct searches with reference credit agencies for the purpose of verifying the identity of users. These entities will make information available through tools such as voter registers. Despite the fact that these entities register requests for information, we guarantee that these requests cannot be consulted or used by third parties to verify their ability to obtain credit.

The information provided by customers will only be used by us for the following purposes:

  • Send updates regarding the status of your orders;
  • Send newsletters and information regarding offers and promotions that may be of interest to you;
  • To improve the content, design and layout of the GREEN BOOTS website and to facilitate knowledge management;
  • To analyse the interests and purchasing habits of our registered users;
  • To carry out other general marketing activities, promotional campaigns focused on our services and products. We may also register users for other services we offer if we think they may be useful or of interest to you.

This privacy policy only concerns the GREEN BOOTS website.

Rafaela Silva, Unipessoal Lda. collects your data for the purpose of the business relationship you wish to establish with us and assumes a clear and serious commitment to privacy and security in the processing and maintenance of personal data of each client.

Your personal data will not be transferred to any other entity without your express permission.

To delete your personal data please send an email with this message to

Consent and choice

If you choose not to register or provide personal information, you may visit the GREEN BOOTS website, but you will not be able to access exclusive areas of registered users. By registering, you accept the Terms and Conditions described and consent to the use of your information as provided.


We have taken appropriate measures to ensure that your personal information is not used illegally.

GREEN BOOTS uses common industry procedures to ensure the confidentiality of your personally identifiable information, including "firewalls". However, we cannot guarantee the complete security of information transferred over the Internet or wireless networks. We use various security procedures to protect such data from unauthorized access by internal and external users. We will not transfer your personal information outside the European Union unless expressly stated otherwise.


If you have any questions about this privacy policy, or the use of your personal information, or if you would like to request that the company cease using your information, please contact us at the email address:

Use this same email address for clarification of privacy issues.

Changes to this policy

If we decide to make changes to this privacy policy, those changes will be posted on this page so that you are always aware of what information we collect, how we use it, and the circumstances of its disclosure.


A cookie is a small text file that is stored on your computer or mobile device to be read on subsequent visits. If you use our services, we will assume that you agree to the use of cookies.

How do we use cookies?

We use permanent cookies to store your choice of homepage and to store your details if you select "Remember me" when you log in.

We will use cookies to store your favourite products.

We use session cookies, for example when you use the product filter function, to check if you are logged in or if you place an item in your shopping bag.

We use cookies from our website and third parties to collect statistics and user data, on an aggregate and individual basis, in analytical tools in order to optimise our website and present relevant marketing material to you.

Some third party cookies are set by services that appear on our pages and are not under our control. They are set by social media providers such as Twitter, Facebook and Vimeo and allow users to share content on these sites as indicated by the icon.

We also use third party cookies that perform cross site tracking so that we can offer you marketing material on other sites/channels.

What types of personal data do we process?

We will only associate your cookie ID with your personal data submitted and collected under your account if you are logged into your account.

Who has access to your personal data?

Data made available to third parties is used solely to provide you with the above services. We use analytical tools to collect statistics in order to optimise our website and present you with relevant material.

What is the legal basis for processing your personal data?

We will only link your cookies to your personal data when you are logged into your GREEN BOOTS account. If you are logged into your account, the legal ground is our legitimate interest.

How long do we keep your data?

GREEN BOOTS does not store your personal data. You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to manage and delete cookies, please refer to the "Help" in your browser. You can choose to disable cookies or receive a notification whenever a new cookie is sent to your computer or mobile device. Please note that if you disable cookies, you will not be able to take fully advantage of all our features.

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